Returns & Refund Policy
Returns & Refund Policy
At Unique Beauty World Hair, we are dedicated to ensuring your satisfaction with every purchase. If, for any reason, you are not entirely happy with your hair extensions or skincare products, we offer a hassle-free 7 days returns and refund policy to make your shopping experience worry-free.
To be eligible for a return and refund:
- The item must be in its original packaging and unused.
- Hair extensions must have the security seal intact.
- The skincare product must be unopened and in its original condition.
- You must initiate the return process within 7 days of receiving your order.
How to Initiate a Return
Follow these simple steps to initiate a return:
Contact our Customer Support: Reach out to our friendly Customer Support team within 7 days of receiving your order. You can contact us at [contact email] or [contact phone number].
Provide Necessary Information: Please provide your order number and a brief explanation of the reason for the return. This information helps us process your request promptly.
Wait for Instructions: Our Customer Support team will guide you on the return process, including the return address and any additional instructions.
Customers are responsible for the cost of return shipping, except in cases where the return is due to a product defect or an error on our part. We recommend using a trackable and insured shipping method to ensure the safe return of your items.
Once we receive your returned item and verify its eligibility, we will process your refund within [number] business days. The refund will be issued using the same payment method you used for the original purchase.
Please note that certain items may not be eligible for return and refund for hygiene and safety reasons. These include opened skincare products and hair extensions with broken security seals unless they are defective.
If you have any questions or need assistance with your return or refund, please don't hesitate to reach out to our Customer Support team at firstname.lastname@example.org or 3015093587. We are here to assist you and ensure your satisfaction.
Thank you for choosing Unique Beauty World Hair. Your trust and confidence in our products and services are greatly valued, and we are committed to providing you with the best shopping experience possible.